Client Testimonials

Sarah Goodacre
Resourcing and Policy Lead
EducationHR / Norfolk County Council

“We engaged Teacher Booker to modernise our supply teacher register offer to schools, requesting a digital solution for booking and managing supply teachers. Until then, we had been working with a number of different systems, which were in need of updating to enable us to stay in the supply teacher market in our region and improve efficiency for us, the supply teachers and our customers.

The system that Teacher Booker have created gave us exactly what we needed with little need for development, to ensure it fitted our requirements.

The system is intuitive to use for all parties involved, it provides access via any device and an instant link between schools in need of cover (often a short notice) and supply teachers wanting to work. It has revolutionised our offer and we have received consistent positive feedback from our customers and the supply teachers. Most commented on how quick and easy it is use, which in the current education environment is an absolute must.

Our ‘search to booking’ average times have reduced from approximately 60 minutes to 10 minutes. This is a fantastic result for us and our customers.

From the beginning Teacher Booker have demonstrated impressive technical expertise and excellent customer service. They have been approachable, open to feedback, quick to resolve and we have found it easy to build a strong working relationship with them. What we also greatly value in Teacher Booker is their extensive, existing experience in the education sector and their desire to develop and improve their systems continuously. This gave us confidence and reassurance that we would be getting a product that was not only technically able to do the job, but also would be fit for purpose in the sector we do business in.

We haven’t bought a product that will remain as it was the day we bought it, we have bought into a company that is invested in the sector it represents and therefore innovates and improves to stay ahead of customer requirements. We are delighted to be able to benefit from that.

Teacher Booker’s ethical and innovative approach to business and product development is refreshing and aligns with our values and goals, providing systems and resources which support schools to ultimately provide better outcomes for children.”

Phil Smith
Business Support Officer, Children & Families Services
Dundee City Council

“Our move to purchase Teacher Booker was first and foremost based on the positive working relationship we quickly established with James and Jemma throughout the procurement process.

Once we had decided to purchase Teacher Booker, the process was quick, seamless and very straight forward.

James and Jemma led us step by step through the process and made it very easy to setup a bespoke system to match our individual needs for all sectors (Primary/Secondary/Special). They assisted throughout the staff training timeline for both central and school based staff which made the launch a fairly seamless and positive experience.

Since its launch, Teacher Booker has saved us as an authority, hundreds of hours of Head Teacher time spent on phoning potential supply staff, hours and hours of weekly admin time collating timesheets and processing through a clunky manual process…

…and again hours and hours of payroll time processing each individual timesheet to a basic spreadsheet for uploading to our payroll system. Teacher Booker have continuously supported Dundee throughout our launch and have taken onboard our feedback which has led to further updates and improvements. Our relationship continues to blossom, and we look forward to an ever strengthening partnership as we move forward with plans to add Social Work to our system.”

Alison Allan
Senior HR Manager,
Glasgow City Council

“Working with Teacher Booker since May 2021 has been a really positive experience for Glasgow City Council’s schools and supply teachers.

The booking system is easy to use and has enabled us to streamline our processes for 200 schools and over 1000 supply teachers, making it a more efficient way for short term teaching posts to be filled.

The booking system utilises technology allowing schools to see very quickly who has applied for their posts, ensuring the focus is on teaching and learning. The system is intuitive, therefore individuals require minimal support when the system is launched, and very quickly the benefits can be reaped.
Teacher Booker’s greatest strength is their customer service as they work hard to fully understand the needs of your business, and look at  how best they can support when launching the booking system.

Following the launch of Teacher Booker’s system they have consistently met our expectations of good customer service, and are responsive to suggestions on how we can work together to  continuously improve. 

Working closely together has enabled us to use the platform to develop a more effective approach to strategic workforce planning, as well as booking teachers for short term posts”