Teacher Booker

Terms & Conditions for Workers, Candidates and Subscribers

Last updated: 25th March 2024

These pages set out information about us and the legal terms and conditions (“Terms”) on which we, Teacher Booker Ltd (“Company”, “Us”) provide our services.

Please read these Terms carefully and make sure that you understand them before using the Services.

  • If you are registering on our platform to join a supply pool, section A applies to you.
  • If you are registering on our platform to apply for jobs via a jobs board powered by us, section B applies to you.
  • If you are registering on our platform in order to subscribe to job alerts via a jobs board powered by us, then section C applies to you.
  • If you are registering / have registered on our platform for any combination of the above, then the relevant combination of sections A, B and C are applicable to you.

We may amend these Terms from time to time. Please check these Terms periodically to take notice of any changes we make, as they are binding on you.

A: Terms and Conditions for Workers

Applies to workers registering to join a supply pool

This section sets out information about us and the worker terms and conditions (“Terms”) on which we provide our services (“Services”) to you via our online application and platform (“App”).

1. About Us

1.1 We are Teacher Booker Ltd, a company registered in England and Wales under company number 10565524 and with our registered office at 64 Southwark Bridge Road, London, England, SE1 0AS.

1.2 Contacting us:

  • 1.2.1 If you wish to contact us, including because you have any complaints or queries, you can contact us by e-mailing us at hello@teacherbooker.com.
  • 1.2.2 If we have to contact you or give you notice in writing, we will do so by e-mail, text, or by pre-paid post, in each case using the details you provide to us when you set up your Worker Profile.

2. Use of Our App

Your use of the App is governed by our Terms of Use, Privacy Policy and Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

3. Our Services

3.1 Our App enables your Worker Profile to be uploaded to a database which is searchable by Client Organisations who are registered with the App (“Clients”), and who are looking for a worker (“Worker”) for temporary or permanent roles to provide them with worker services (“Worker Services”).

3.2 If a Client requires Worker Services, it may use the App to (i) set certain criteria and specifications in relation to both the nature of the relevant worker assignment it requires (“Assignment”) and the profile and day rate or salary of the workers it wishes to engage; and (ii) post the details of such Assignment to one or more of the workers who meet the Client's criteria.

4. Worker Profile

4.1 In order to register with the App and to set up a Worker Profile, you will be required to provide certain personal information and documentation (which may include, without limitation, your name, address, email address, mobile telephone number, bank account details, CV, copies of all relevant qualifications, a minimum of two personal and professional references, evidence that you are eligible to work in the UK, and an up-to-date DBS certificate) (“Personal Information”).

4.2 We will share your Personal Information and Worker Profile (i) in accordance with the terms of our Privacy Policy, available on our website; (ii) with your employing entity; or (iii) with Clients in order that we can provide the Services; and (iv) with any third parties with whom we need to share such information in order to complete the verification process set out in clause 4.4 below. Where the lawful basis for our sharing your Personal Information is consent, we will ask you for such consent before doing so. Where you have shared your Personal Information directly with an unaffiliated supplier entity, the terms of that entity's privacy notice shall also apply.

4.3 You must notify us if your Personal Information changes at any time.

4.4 Once you have registered and your Personal Information has been submitted for consideration, we (or one of our partners or affiliates) will undertake a process of verification of your Personal Information. Subject to the satisfactory completion of such verification, we (or one of our partners or affiliates) may require you to attend an interview at our premises (or at the premises of one of our partners or affiliates) or via video conference.

4.5 Once the steps set out above have been completed satisfactorily and your Worker Profile has been finalised, we (or one of our partners or affiliates) will make your Worker Profile visible to Clients and you will be able to make use of the Services.

4.6 In order to accept and undertake any Assignments in accordance with these Terms, you will be required to enter into a contract for services, unless agreed otherwise with a supplier contract, with an employing entity which has been approved by us (each a “Supplier Contract”). You will be deemed to have entered into the Supplier Contract upon confirmation of your first Assignment.

4.7 We reserve the right at any time, and at our sole discretion, to (i) refuse to provide the Services; and (ii) remove your Worker Profile from the App.

4.8 If you would like your Worker Profile to be removed from our App or if you no longer wish us to share your Personal Information as per clause 4.2, please contact us using the details set out in clause 1.2.1 above.

5. Worker Assignments

5.1 A Client may use our App to post an Assignment which is to commence either (i) on the same or next day (“Short Notice Assignment”); or (ii) on any other date in the future (“Future Assignment”).

5.2 If a Client elects to post an Assignment to one or more Workers, they will each receive a notification (“Notification”). The Notification will set out:

  • the commencement date and duration of the Assignment;
  • the profile of the Client;
  • the location of the Assignment (if different to that set out in the profile of the Client);
  • the day rate or salary payable to you for the Worker Services required if applicable;
  • expenses payable to you (if any);
  • details of any relevant behavioural or other policies of the Client;
  • any health and safety issues involved in the Assignment;
  • the time at which you will be required to attend the Assignment and the details of the individual to whom you are to report;
  • the hours you will be expected to work;
  • notice requirements for the Assignment (if applicable);
  • details of the qualifications and experience required for the Assignment;
  • details of any documents or forms of identification you will be required to take to the Assignment;
  • confirmation of the employing entity through which you will be working;
  • any terms and conditions which may apply to the provision of the Worker Services; and
  • any other relevant details of the Assignment.

Short Term Assignments

5.3 Where a Notification relates to a Short Notice Assignment, the Worker Services shall be provided by the first Worker to accept such Assignment.

5.4 If you are the first Worker to accept a Short Notice Assignment, you will be sent confirmation that you were the first to accept. It is upon the provision of such confirmation that you agree (i) to provide the Worker Services to the Client under the terms of the Assignment and in accordance with your Supplier Contract; and (ii) to perform the obligations set out in clause 6. You acknowledge and accept that unless you receive confirmation that you were the first Worker to accept a Short Notice Assignment, you have not successfully accepted such Assignment and shall not be providing the Worker Services in respect thereof.

Future Assignments

5.5 Where a Notification has been sent in relation to a Future Assignment, the Client may consider all Workers who register an interest in such Assignment (regardless of the order in which they do so), and then select from that group which Worker they wish to provide the Worker Services.

5.6 If you are the Worker so selected, you must accept or decline the Future Assignment within any acceptance deadline set by the Client. If you accept the Future Assignment, it is upon such acceptance that you agree (i) to provide the Worker Services to the Client under the terms of the Assignment and in accordance with your Supplier Contract; and (ii) to perform the obligations set out in clause 6. If you do not accept the Future Assignment, the offer shall be deemed to have been withdrawn and the Client shall be free to offer the Assignment to another Worker.

Withdrawal

5.7 A Client may withdraw an offer of an Assignment at any time provided that it has not been accepted by a Worker.

6. Your Obligations

6.1 You shall:

  • attend at the address of the Client and report to the relevant individual, each as set out in the Notification;
  • for the full duration of the Assignment, provide the Worker Services to the Client with all due care, attention and skill;
  • agree to provide the Worker Services at the day rate set out in the Notification;
  • act in accordance with all reasonable instructions of the Client;
  • act in accordance with your Supplier Contract;
  • comply with any and all policies and/or terms and conditions provided to you by the Client and/or as may be set out in the Notification;
  • take with you to the Assignment all documents or forms of identification you are requested to take in the Notification; and
  • act in full accordance with any other requirements set out in the Notification.

6.2 You acknowledge and accept that the Client may provide feedback to us (or to your employing entity or our partners or affiliates) in relation to you and your performance of the Worker Services.

7. Charges and Payments

7.1 The minimum rate of remuneration at which the Worker Services you provide shall be:

  • for qualified teachers, £150+ per day pro rated for hourly assignments; and
  • for support staff, £80+ per day pro rated for hourly assignments; or
  • as set out in the Notification.

7.2 All amounts payable to you for the provision of Worker Services shall be paid weekly or in accordance with the terms of your Supplier Contract.

7.3 Your holiday entitlement shall be 12.07% included in gross pay or as set out in your Supplier Contract.

7.4 The supplier shall pay you in respect of work that you have completed to a satisfactory level, whether or not the supplier has been paid in respect of that work.

8. Warranties and Indemnity

8.1 You warrant, represent and undertake to us that:

  • your Personal Information and Worker Profile shall at all times be true, accurate, not misleading, and up to date;
  • you have no criminal convictions in the UK or in any other jurisdiction;
  • you shall provide the Worker Services with all due care and skill and in accordance with the terms of the Notification and any policies or reasonable instructions of the Client;
  • you have the requisite power, authority and capacity to enter into the Supplier Contract and to perform any Worker Services pursuant to an Assignment;
  • you do not have any medical condition which might reasonably be considered to adversely affect your ability to perform an Assignment;
  • you have no conflicts of interest that would compromise your ability to provide the Worker Services pursuant to an Assignment, or which would create an appearance of impropriety in regard to the provision of the Worker Services;
  • you will exercise in the performance of the Worker Services a standard of skill, care and diligence that can be expected of a properly qualified and competent Worker (as applicable) experienced in providing services similar to those to be provided pursuant to an Assignment;
  • the execution and performance by you of any Worker Services shall not violate any law or regulation and does not constitute a breach of any contract you are a party to;
  • you shall at all times act in accordance with all applicable laws and regulations (including, without limitation, all health and safety and data protection legislation); and
  • you shall not initiate or participate in any action or conduct tending to injure, bring into disrepute, ridicule, damage or destroy the goodwill of us or any Client.

8.2 You shall indemnify us against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with (a) any breach of the warranties and representations contained in clause 8.1 above, or (b) any of your acts or omissions.

9. Our Liability

9.1 We do not in any way exclude or limit our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any matters which may not be excluded as a matter of law.

9.2 Subject to clause 9.1, our total liability to you in respect of all losses arising under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed £10,000.

9.3 Except as expressly stated in these Terms, we do not give any representations, conditions, warranties or undertakings in relation to the Services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.

9.4 You acknowledge and accept that:

  • we do not have any control over the provision or content of any Notification and give no warranties or representations as to the accuracy of any such content; and
  • we do not guarantee that any Assignments will be offered to you.

10. Our Relationship

Nothing in these Terms is intended to, or shall be deemed to, establish any partnership or relationship of employment or agency between us.

11. Events Outside Our Control

11.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by an Event Outside Our Control.

11.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks (including internet service provider outages) or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

11.3 If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms:

  • we will contact you as soon as reasonably possible to notify you; and
  • our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

12. General

12.1 These Terms and any document expressly referred to in them, our Privacy Policy, Terms of Use, and Acceptable Use Policy constitute the entire agreement between you and us (except where we are a party to your Supplier Contract) and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

12.2 You acknowledge that in agreeing to these Terms you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them or in our Privacy Policy, Terms of Use and Acceptable Use Policy.

12.3 We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms. You have no right to transfer your rights or obligations under these Terms.

12.4 These Terms are between you and us. No other person shall have any rights to enforce any of these Terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Our right to vary these Terms are not subject to the consent of any other person.

12.5 Each clause of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

12.6 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

12.7 Any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

12.8 We both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

B: Terms and Conditions for Candidates

Applies to candidates applying for jobs via a jobs board

1. Registration and Profile Creation

1.1 To apply for job vacancies listed on the Platform, you must first register and create a candidate profile. When registering, you agree to provide truthful, accurate, and complete information about yourself, and to promptly update this information should any changes occur.

1.2 Your profile may include personal details such as your name, contact information, professional qualifications, work experience, and preferences for future employment. The completeness and accuracy of your profile can impact your chances of being selected by potential employers.

2. Job Applications

2.1 You are responsible for the information you provide in your job applications. This includes ensuring that all documents are up to date and accurately reflect your skills and experience.

2.2 By submitting an application through the Platform, you authorise us to share your application and related documents with the relevant employer(s) for the purpose of job recruitment.

3. Communication and Conduct

3.1 You agree to communicate professionally and respectfully with all parties on the Platform, including potential employers and the Company. This includes timely responses to communication requests and maintaining a professional demeanour during all interactions.

3.2 Any form of misleading, fraudulent, or inappropriate behaviour, including but not limited to providing false information on applications or during interviews, may result in the suspension or termination of your access to the Platform.

4. Privacy and Confidentiality

4.1 We are committed to protecting your privacy and personal information. Our use of your personal data is governed by our Privacy Policy, which details how we collect, store, and process your information.

4.2 You acknowledge that your profile and application materials will be shared with potential employers for the purposes of recruitment. It is your responsibility to ensure that the information you provide does not include sensitive personal information that you do not wish to be disclosed.

5. No Guarantee of Employment

5.1 While the Platform aims to connect candidates with potential employers, we do not guarantee that you will receive job offers or be selected for interviews. The decision to hire a candidate rests solely with the employer.

6. Account Termination

You may terminate your account and remove your profile from the Platform at any time. Following account termination, we will remove your profile and personal information from our active databases in accordance with our data retention policies and applicable laws.

7. Governing Law

Any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

We both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

C: Terms & Conditions for Job Alert Subscribers

Applies to subscribers of job alerts

1. Subscription to Job Alerts

1.1 Subscribers to job alerts (“Subscribers”) opt-in to receive notifications about job vacancies that match specified criteria, such as job category, location, or other preferences.

1.2 By subscribing, you agree to provide a valid email address and/or mobile number (if applicable) for receiving alerts. You are responsible for ensuring that these contact details are kept up to date.

2. Managing Preferences

2.1 Subscribers can manage their job alert preferences through their account settings at any time. This includes the types of jobs you're interested in, and the preferred method of notification.

2.2 It is your responsibility to customise your preferences to ensure that you receive relevant job alerts. The Platform cannot guarantee the relevance of job alerts if your preferences are not accurately set.

3. Unsubscribing

3.1 You can unsubscribe from job alerts at any time by adjusting your account settings on the Platform.

3.2 Upon unsubscribing, you will cease to receive job alerts, but your account on the Platform will remain active unless you choose to deactivate it.

4. Privacy and Data Use

4.1 The information provided when subscribing to job alerts, including your contact details and job preferences, will be used solely for the purpose of sending you job alerts in accordance with your preferences.

4.2 We are committed to protecting your privacy. Our handling of your personal information is detailed in our Privacy Policy, which describes how we collect, use, and safeguard your data.

5. Liability and Disclaimer

5.1 The Platform endeavours to deliver job alerts timely and accurately but does not guarantee the delivery, timeliness, or accuracy of any job alert.

5.2 We are not responsible for any decisions or actions taken by you in reliance on the information provided in job alerts, including applying for jobs or engaging with potential employers.

6. Changes to Job Alert Services

6.1 We reserve the right to modify, suspend, or discontinue the job alert service at any time without notice. You agree that the Platform shall not be liable to you or any third party for any modification, suspension, or discontinuance of the job alert service.

6.2 Changes to the job alert service will be communicated through updates to these Terms and/or direct communication to subscribers.

7. Feedback and Communication

7.1 We welcome and encourage feedback from Subscribers regarding the job alert service. Your feedback is valuable for improving the service.

7.2 For any queries, concerns, or feedback related to job alerts, please contact us using the designated contact methods provided on the Platform.

8. Governing Law

Any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

We both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

Contact

For any questions about these Terms, please contact us:

Email: hello@teacherbooker.com

Address: Teacher Booker Limited, 64 Southwark Bridge Road, London, England, SE1 0AS

Last updated: 25th March 2024